{"id":13,"date":"2025-09-25T14:19:37","date_gmt":"2025-09-25T11:19:37","guid":{"rendered":"https:\/\/shop.proclassicltd.com\/?page_id=13"},"modified":"2025-09-25T14:45:31","modified_gmt":"2025-09-25T11:45:31","slug":"remboursements","status":"publish","type":"page","link":"https:\/\/shop.proclassicltd.com\/fr\/refund_returns\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"

POLITIQUE DE REMBOURSEMENT ET DE RETOUR<\/strong><\/span><\/p>\r\n\r\n\r\n\r\n

Cette politique est conforme \u00e0 la Loi isra\u00e9lienne sur la protection des consommateurs, 1981<\/strong>.<\/p>\r\n

    \r\n
  1. G\u00e9n\u00e9ral<\/strong><\/li>\r\n<\/ol>\r\n
      \r\n
    • Tous les produits sont exp\u00e9di\u00e9s gratuit<\/strong> dans tout Isra\u00ebl.<\/li>\r\n
    • Les clients peuvent retourner les produits dans un d\u00e9lai de 14 jours<\/strong> de la livraison, sous r\u00e9serve que les conditions soient remplies.<\/li>\r\n<\/ul>\r\n
        \r\n
      1. Conditions de retour<\/strong><\/li>\r\n<\/ol>\r\n
          \r\n
        • Le produit doit \u00eatre en emballage\/bo\u00eete d'origine<\/strong>, Les produits sont en bon \u00e9tat, n'ont pas \u00e9t\u00e9 utilis\u00e9s et ne sont pas endommag\u00e9s.<\/li>\r\n
        • Les articles retourn\u00e9s sans leur emballage d'origine ou pr\u00e9sentant des signes de d\u00e9t\u00e9rioration ne seront pas accept\u00e9s.<\/li>\r\n<\/ul>\r\n
            \r\n
          1. Remboursements<\/strong><\/li>\r\n<\/ol>\r\n
              \r\n
            • Les remboursements seront effectu\u00e9s dans un d\u00e9lai de 7 jours ouvrables<\/strong> apr\u00e8s approbation.<\/li>\r\n
            • Les remboursements sont effectu\u00e9s uniquement sur la base du mode de paiement initial.<\/li>\r\n
            • Les frais d'exp\u00e9dition seront d\u00e9duits<\/strong> du remboursement, sauf si le produit \u00e9tait d\u00e9fectueux ou mal livr\u00e9.<\/li>\r\n<\/ul>\r\n
                \r\n
              1. Articles d\u00e9fectueux ou incorrects<\/strong><\/li>\r\n<\/ol>\r\n
                  \r\n
                • Les clients doivent nous en informer dans un d\u00e9lai de 48 heures<\/strong> de la livraison si un article est d\u00e9fectueux ou incorrect.<\/li>\r\n
                • Dans ce cas, Horse Center Ltd prendra en charge tous les frais de retour et proc\u00e9dera \u00e0 un remboursement complet ou \u00e0 un remplacement.<\/li>\r\n<\/ul>\r\n
                    \r\n
                  1. Garantie<\/strong><\/li>\r\n<\/ol>\r\n
                      \r\n
                    • Tous les produits Pro Classic comprennent un Garantie de 2 ans<\/strong> contre les d\u00e9fauts de fabrication.<\/li>\r\n
                    • La garantie ne couvre pas les dommages caus\u00e9s par une mauvaise utilisation, la n\u00e9gligence ou l'usure normale.<\/li>\r\n<\/ul>\r\n
                        \r\n
                      1. Proc\u00e9dure<\/strong><\/li>\r\n<\/ol>\r\n
                          \r\n
                        • Les clients doivent contacter notre \u00e9quipe d'assistance avant de renvoyer un article. Les retours non autoris\u00e9s ne seront pas trait\u00e9s.<\/li>\r\n<\/ul>\r\n
                            \r\n
                          1. Abus de politique<\/strong><\/li>\r\n<\/ol>\r\n
                              \r\n
                            • Les demandes r\u00e9p\u00e9t\u00e9es ou frauduleuses peuvent entra\u00eener un refus de service.<\/li>\r\n
                            • L'entreprise se r\u00e9serve le droit de refuser les retours qui ne r\u00e9pondent pas aux conditions de la politique.<\/li>\r\n<\/ul>\r\n
                                \r\n
                              1. Autorit\u00e9 finale<\/strong>
                                La d\u00e9cision de la Horse Center Ltd (<\/strong>\u05e1\u05d5\u05e1 \u05e1\u05e0\u05d8\u05e8 \u05d1\u05e2 \u201d\u05de<\/strong>)<\/strong> concernant les remboursements et les retours est d\u00e9finitive et contraignante.<\/li>\r\n<\/ol>\r\n

                                 <\/p>","protected":false},"excerpt":{"rendered":"

                                REFUND & RETURN POLICY This policy is in accordance with the Israeli Consumer Protection Law, 1981. General All products are shipped free of charge across Israel. Customers may return products within 14 days of delivery, provided conditions are met. Return Conditions The product must be in original packaging\/box, unused, and undamaged. Items returned without theirRead More<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.proclassicltd.com\/fr\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.proclassicltd.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.proclassicltd.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.proclassicltd.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.proclassicltd.com\/fr\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":1,"href":"https:\/\/shop.proclassicltd.com\/fr\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":2484,"href":"https:\/\/shop.proclassicltd.com\/fr\/wp-json\/wp\/v2\/pages\/13\/revisions\/2484"}],"wp:attachment":[{"href":"https:\/\/shop.proclassicltd.com\/fr\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}